Hamburger Menu

Chase Bonus FAQs

We offer bonuses for opening new checking accounts. Explore below to learn more about your eligibility and how to get your bonus.

Questions about a Chase bonus? We’re here to help.

Common questions

Don’t know exactly what you are looking for?
Browse all of our frequently asked questions below.

Content Item
Am I eligible for a bonus if I’m already a Chase customer?
Bonuses are for people who don’t have existing Chase checking accounts, or those whose accounts have been closed within the last 90 days. Keep in mind, you can receive only one new checking account opening related bonus every two years from the last coupon enrollment date and only one bonus per account.
Am I eligible for a bonus if I was a Chase checking customer in the past?
Offer not available to existing Chase checking customers, or those whose accounts have been closed within 90 days or closed with a negative balance within the last 3 years. To receive this bonus, the enrolled account must not be closed or restricted at the time of payout.
I’m ready to open a new checking account and get my bonus, what do I do next?
  1. Open your new checking account either online or in a branch with your offer code before the expiration date listed on your offer.

  2. Set up direct deposit by the date listed on your offer.

    Set up direct deposit »

See more details on what qualifies as a direct deposit.

What information do you need from me to open an account?

For a personal account: We will need your name, residential address, date of birth, driver's license and/or other identifying documents and, if you are opening your account online, your Social Security number. If you do not have a Social Security number, your account will need to be opened in a branch.

We may require additional information about you or any other person associated with you or with the account when or after you open it.

What qualifies as direct deposit?

Direct deposit is an electronic deposit of your paycheck, pension or government benefits (such as Social Security) from your employer or the government. Depositing a check in branch or through the Chase Mobile® app is not considered a direct deposit. Person to Person payments (such as Zelle®) are also not considered a direct deposit. Visit our Direct Deposit Page for more information.

When do I get my bonus once I’ve fulfilled my requirements?

You’ll receive your bonus within 15 days after you have completed all of the requirements listed on your offer. Refer to your specific offer for dates and deadlines.

Is my bonus taxable?

Your bonus is considered interest and will be reported on IRS Form 1099-INT (or Form 1042-S, if applicable). To understand the taxability of that interest, please consult your personal tax advisor or the IRS.

Can I take advantage of an offer if I just opened an account and forgot my coupon?

It’s possible. If you bring the coupon into the branch within 21 days of opening your account, you can still take advantage of the offer.

Will my account have a monthly service fee?

Most of our accounts have monthly service fees, but they vary by account and most can be waived. To learn more about our accounts and how to waive the monthly service fees, please see a banker or visit

I forgot to take advantage of an offer, how do I know if it’s still running?

We always include the expiration date in our offers. If you’re seeing an ad online, that means the offer is still available through its indicated expiration date.