Questions about a Chase bonus? We’re here to help.
Don’t know exactly what you are looking for?
Browse all of our frequently asked questions below.
Am I eligible for a bonus?
How do I get my bonus?
Open your new savings account with your offer code before the expiration date listed on your offer.
Deposit the required amount of new money into your new savings account within the time frame specified on your offer.Add new money to your account »
Maintain the required savings balance for the time period specified on your offer. See more details on new money requirements.
For a personal account: We will need your name, residential address, date of birth, driver's license and/or other identifying documents and, if you are opening your account online, your Social Security number. If you do not have a Social Security number, your account will need to be opened in a branch.
We may require additional information about you or any other person associated with you or with the account when or after you open it.
Direct deposit is an electronic deposit of your paycheck, pension or government benefits (such as Social Security) from your employer or the government. Depositing a check in branch or through the Chase Mobile® app is not considered a direct deposit. Person to Person payments (such as Zelle®) are also not considered a direct deposit. Micro-deposits do not qualify as a direct deposit for the bonus. Micro-deposits are small deposits, typically less than $1, that are sent to your account to verify it is the correct account. Visit our Direct Deposit Page for more information.
The new money cannot be funds held by you at Chase or its affiliates.
When do I get my bonus?
You’ll receive your bonus within 15 days* after you have completed all of the requirements listed on your offer.
*Refer to your specific offer for dates and deadlines.
Your bonus is considered interest and will be reported on IRS Form 1099-INT (or Form 1042-S, if applicable). To understand the taxability of that interest, please consult your personal tax advisor or the IRS.
It’s possible. If you bring the coupon into the branch within 21 days of opening your account, you can still take advantage of the offer.
We always include the expiration date in our offers. If you’re seeing an ad online, that means the offer is still available through its indicated expiration date.